Mental Health & Wellbeing
Supporting. Listening. Strengthening.
At JMSU, your mental health and wellbeing matter. University life can be exciting, challenging, and sometimes overwhelming — and you don’t have to navigate it alone.
Our role is to help you understand your options, connect you with trusted support, and point you in the right direction. We don’t provide counselling or medical advice, but we will help you find professional support both within LJMU and beyond.
If you’re unsure where to start, get in touch and we’ll help you take the next step.
Need Urgent Help?
If you or someone else is in immediate danger:
- Call 999
- Attend A&E. Emergency departments have dedicated mental health staff who can support you and help create a safety plan.
Wellbeing Support
Buddy Scheme
Our friendly student buddies help new students settle in, make connections, and feel more at home at LJMU.
Learn more about the Buddy SchemeWellbeing Advisors
Support for wellbeing concerns, including self-help resources, wellbeing planning, and signposting to further support.
Find your Wellbeing AdvisorDisability Advice Team
LJMU’s Disability Advice Team supports students to access reasonable adjustments and appropriate academic support.
Visit the Disability Advice TeamMental Health Support
JMSU Advice
Our Advice team can listen to your concerns and help you explore suitable support options at your own pace.
Book an Advice appointmentMental Health Advisory Team
One-to-one support with registered professionals for students experiencing mental health challenges or difficulties.
Learn more about the Mental Health Advisory TeamOnline & Self-Help Support
Other useful platforms offer additional, non-judgemental support that you can access directly. These services are optional and can be used alongside other support.
- Digital mental health support service: Togetherall
- Mental health and wellbeing courses: SilverCloud
- Mental health support directory: Hub of Hope
- Student mental health resources: Students Against Depression
- NHS mental wellbeing guidance: Every Mind Matters
- Student mental health charity: Student Minds
Other External Support Providers (24/7)
The following services provide confidential mental health support outside the university and are available at any time.
- Samaritans
Phone: 116 123 - NHS 111
Phone: 111 - Shout
Text SHOUT to 85258 - PAPYRUS HOPELINE247
Phone: 0800 068 4141
Text: 88247 - CALM
Phone: 0800 58 58 58
Available 5pm–midnight, 365 days a year
Drug & Alcohol Support
Your safety and wellbeing are a priority. If you have concerns about your own or someone else’s drug or alcohol use, support is available without judgement.
- JMSU Advice: Confidential guidance and signposting
- Student Advice and Wellbeing (SAW): University support services
External Support Services
- Talk to Frank
- We Are With You
- Action on Addiction
- Drug and Alcohol Team (DART)
- Liverpool Community Alcohol Service (LCAS): 0151 471 7784
- Alcoholics Anonymous: 0800 9177 650
Not sure where to start?
Many issues can overlap. If you’re unsure which support is right for you, JMSU Advice can help you explore your options.
Return to Main Advice Page