Rate Your Landlord Improvement Impact
Here at LiverpoolSU, as part of our annual Rate Your Landlord process we conduct follow-up visits with accommodation providers, where we give conconcise results with feedback where celebrating the areas where performance was good and scores were high. We also look at how halls, letting agents and landlords could further improve their service for students.
As a result of these meetings, here at LiverpoolSU we have decided to reward these providers with a new category this year, the Improvement Impact award. This is for the improvement, large or small, that is considered to have the strongest impact on overall student experience in the accommodation. The winner will be announced at the January launch of the 2015 Rate Your Landlord process.
To be eligible for the Improvement Impact Award, accommodation providers had to submit an action plan of the improvements that have planned to undertake. The Community team then contact the providers to follow-up and see how they're getting on with their plans. Our independent panel consists of a Student Trustee, the manager of Liverpool Student Homes and another student. All of these representative do not work for nor live in properties associated with those in the Rate Your Landlord awards.
Click here to see the accommodation providers who have signed up to be eligible for this new award. Check back on January 8th to see if your accommodation provider has won our exciting new award!
