Welcome to the JMSU Advice Service

We're here to provide free, impartial advice and support on university issues to all students at LJMU. Whether it is a single misunderstanding or a long-running dispute, we're here to ensure that you know what your options are and the decisions taken by LJMU are fair. 

Book an appointment here



Website Live Chat

We are able to provide Zoom or telephone appointments here.

We will also be available through our Live Chat drop in.

Monday: 1-3pm

Tuesday: 1-3pm

Wednesday: 10am-12pm

Thursday: 1-3pm

Friday: 10am-12pm

A live chat widget will be in the top right corner when we are online. Please note we may be offline due to staff capacity.

Please note the Facebook live chat does not go direct to the Advice Service

Alternatively you can contact us by email:

Due to the COVID-19 pandemic, JMSU staff are currently working from home. Your appointment will remain confidential.